Available for new automation projects

I turn messy manual work into systems that run themselves.

AI Automation Specialist and GoHighLevel expert. I build CRM pipelines, follow-up workflows, and AI voice & SMS agents so your team can scale without scaling the workload.

GoHighLeveln8nRetell AITwilioAPIs & Webhooks
2024–nowBuilding automation full-time
6-stageCRM pipelines, lead → dormant
400+Records managed in prior admin role
8+ yrsOps, admin & support experience
// Services

What I build for your business

End-to-end systems, not one-off zaps. Every build is mapped, tested, and documented so your team can actually rely on it.

⚙️

GoHighLevel Automation

Workflows that capture, nurture, and convert leads without anyone touching them.

  • Pipeline setup & optimization
  • Email, SMS & call sequences
  • Re-engagement campaigns
🎙️

AI Voice & SMS Agents

Retell AI + Twilio agents that answer, qualify, and follow up 24/7.

  • Inbound & outbound calling
  • AI-powered inbox replies
  • Auto-sent transcripts
🔗

Integrations & Data Sync

Connect your tools so data flows cleanly, with n8n, APIs, and webhooks.

  • External CRM → GHL syncing
  • CSV mapping & data cleanup
  • Custom triggers & webhooks
🧭

CRM Structure & Routing

Tagging, segmentation, and routing logic that puts every contact in the right place.

  • Tag taxonomy design
  • Smart segmentation
  • Lead routing rules
📋

SOPs & Workflow QA

Logic maps and documentation so your systems are understandable and maintainable.

  • Workflow testing & debugging
  • SOP writing
  • Logic mapping
🎨

Content & Social Ops

Scheduled social posting through GHL with on-brand visuals designed in Canva.

  • Social scheduling in GHL
  • Branded Canva graphics
  • Email copy & templates
// Featured systems

Systems I've built for clients

A look at the kinds of automations I design and deploy, from first trigger to final report.

SYSTEM 01

AI Voice & SMS Agent

An always-on AI receptionist that handles inbound calls and texts, runs outbound follow-ups, and hands qualified leads to the team.

ProblemLeads went cold waiting for a human to call back.
SolutionRetell AI agents on Twilio numbers, wired into GHL so every conversation updates the contact and pipeline.
Retell AITwilioGoHighLevel
LEAD · 9:42 PMHi, do you have openings this week?
AI AGENT · 9:42 PMYes! I have Thursday at 2pm or Friday at 10am. Which works best?
LEAD · 9:43 PMThursday please
AI AGENT · 9:43 PMBooked ✓ You'll get a confirmation text shortly.
SYSTEM 02

CRM Migration & Live Sync

Moved client data from an external CRM into GoHighLevel and kept both in sync automatically.

ProblemDuplicate, inconsistent records spread across two systems.
SolutionStructured CSV mapping for the initial import, then API automations to keep new and updated records flowing.
n8nREST APIsWebhooksGHL
External CRM→ Webhook→ n8n: map + clean→ GoHighLevel
SYSTEM 03

Lead Pipeline & Smart Routing

A six-stage pipeline with tagging logic that moves every contact into the right workflow automatically.

ProblemNo visibility into where leads were, and manual follow-up was falling through.
SolutionClear stages, tag-based routing, and re-engagement workflows that wake up dormant leads.
GHL PipelinesTags & TriggersWorkflows
New Lead
Engaged
Qualified
Booked
Follow Up
Dormant → re-engage
SYSTEM 04

Automated Conversation Reports

Every call, SMS, and email transcript is compiled and delivered to the client without anyone copying and pasting.

ProblemClients wanted records of every conversation; staff were documenting by hand.
SolutionTranscript capture on each touchpoint, formatted and sent automatically.
Retell AIGHLEmail automation
📞 Call💬 SMS✉️ Email ↓ Capture transcript→Delivered to client
// How I work

A clear process, from chaos to clockwork

Map

We walk through your current process. I map every step, handoff, and bottleneck.

Build

I design the logic and build the workflows, agents, and integrations in your stack.

Test

Every path is QA'd with real scenarios and edge cases before anything goes live.

Document

You get SOPs and logic maps, so your team understands and owns the system.

// Tech stack

Tools I work with every day

GoHighLeveln8nRetell AITwilioChatGPT APIsWebhooksTriggers & Logic Google WorkspaceExcelCanvaTrelloAsana GA4Google Tag Manager
// Experience

Background

"I trained as a choral conductor. Now I orchestrate systems."

Conducting taught me to make many moving parts work in time. Automation is the same craft: every trigger, tag, and message has to come in at exactly the right moment.

Before automation, I spent years in admin, events, and customer support, so I build systems with the people who use them in mind.

Bachelor of Music in Choral ConductingNew Era University
2024 — PRESENT

AI Automation Specialist & Systems Builder

Freelance
  • Built inbound, outbound, and re-engagement systems with GoHighLevel, n8n, and Retell AI
  • Synced external CRMs to GHL using API automations and structured CSV mapping
  • Deployed AI voice and SMS agents on Retell AI and Twilio
  • Automated delivery of call, SMS, and email transcripts to clients
  • Designed tagging logic and six-stage CRM pipelines
2018 — 2024

Admin & Event Coordinator

Diliman Preparatory School
  • Maintained accurate records for 400+ students
  • Coordinated school-wide events for 200–250 attendees
  • Streamlined admin processes, cutting prep time by 20%
2016 — 2017

Customer Support Representative

Concentrix
  • Handled 80+ customer inquiries daily via email and chat
  • Consistently exceeded KPIs for response time and resolution rate
// Let's build

Ready to stop doing it manually?

Tell me about the process that's eating your team's time. I'll show you how it could run on autopilot.

© 2026 Dan Angelo Jacob Orozcobuilt with care · hosted on GoHighLevel